We believe good entertainment is responsible entertainment. 1bext provides a complete set of control tools to help every player in Malaysia play within limits that are comfortable, safe and enjoyable — without having to worry about what is happening behind the scenes.
All these tools are free, self-activated from your account dashboard, and take effect immediately — no need to contact customer support.
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. These limits take effect immediately and require a waiting period to increase, but can be lowered instantly.
Set a maximum loss amount you are willing to bear within a given period. Once this limit is reached, the system will automatically block further wagering until the limit period expires — protecting you from impulsive decisions.
Control the maximum value of each individual bet. This feature is especially useful for ensuring you do not place large bets impulsively during a heated session.
Set a daily limit on your gaming session duration. Once the time limit is reached, the platform will remind you or automatically end the session — ensuring you do not lose track of time while playing.
Take a break from the platform for 24 hours, 72 hours, one week or one month. During the cooling-off period, you cannot log in or place any bets. Especially useful after a frustrating session.
If you feel you need a longer break, self-exclusion allows you to block access to your account for 6 months, one year or permanently. This is a final action and cannot be reversed before the period ends.
How to activate: Log in to your 1bext account and go to Account Settings → Responsible Gaming. All tools above are available in Bahasa Melayu and can be activated in under two minutes at no charge.
Responsible gaming means you play with full awareness of the risks involved, within your financial means, and as a form of entertainment — not as a way to solve financial problems or emotional stress. At 1bext, we want every Malaysian player to enjoy a positive gaming experience from start to finish.
The reality is that online gaming is a form of paid entertainment, just like going to the cinema or attending a concert. Sometimes you win, sometimes you lose — and that is a normal part of the experience. Problems arise when someone begins to see gambling as an escape from stress or a way to make quick money.
For us, the long-term success of the 1bext platform depends on a healthy, genuinely enjoying player community. Players who stay within their limits keep coming back and enjoy the platform for longer. On the other hand, players who develop an addiction ultimately suffer losses far beyond money alone — family relationships, mental health and quality of life are all affected.
That is why we invest in sophisticated control tools and a trained support team to identify and assist players who may need help. This is not merely regulatory compliance — it is a core value we stand by.
1bext has a zero-tolerance policy on platform use by individuals under 18 years of age. Our KYC verification system is designed to detect and prevent underage registration. If you have children or teenagers at home, we encourage you to use parental control software on shared devices and ensure your account login credentials are kept out of their reach.
Be honest with yourself. If you find yourself nodding to more than three of the points below, it may be time to use the control tools or seek help.
If you identify yourself in the warning signs above, we encourage you to use the self-exclusion feature from your 1bext account or contact our customer support for further guidance.
Answer these questions honestly to assess your own playing patterns:
If you answered "Yes" to one or more of the questions above, we encourage you to chat with the 1bext support team or use the control tools available in your account.
Go to the 1bext homepage and log in using your username and password. Make sure you are using a secure device.
Click your profile icon in the top-right corner of the platform, then select "Settings" from the menu that appears.
On the Settings page, select the "Responsible Gaming" tab or section to view all available control tools.
Select the tools you want to activate, enter the value or duration that suits your needs, and confirm the settings. Tools take effect immediately.
Can't find the answer you're looking for? Contact the 1bext support team via live chat — we're available to assist you 24 hours a day.
View all FAQsCreate a free account, set up your control tools from the start, and enjoy over 500 games with peace of mind — knowing your limits are in place.