Terms and Conditions 1bext — Complete Platform Usage Guide for Malaysia Players

To register and use the 1bext platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Not on the self-exclusion list of any gambling regulatory body.
• Not accessing the platform from any region or jurisdiction where the use of our services is prohibited by local law.
• Registering under your own name with truthful, accurate, and up-to-date information.

1bext reserves the right to request age verification at any time. If sufficient proof of age cannot be provided within the specified period, the account in question will be suspended until verification is complete.

Each user may only have one account only. Registering multiple accounts using the same or different information is a serious violation of our terms. 1bext reserves the right to close all associated accounts and forfeit any remaining balances if such a violation is detected.

You are fully responsible for all activity that takes place within your account. This includes all betting, transactions, and communications made through the account, whether by you or by any other party using your login credentials.

• Keep your account password secure and do not share it with anyone, including family or friends.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
• Enable two-factor authentication (2FA) from your account settings for an extra layer of security.
• Log out of your account after each session, especially when using a shared device.
• Notify the 1bext support team immediately if you suspect unauthorized access to your account.

1bext will not be held liable for any losses arising from a user's voluntary disclosure of their login credentials to third parties. This includes situations where an account is accessed by a family member or friend you have permitted to use your device.

1bext accepts deposits in Malaysian Ringgit (MYR) via the following payment methods, all of which support real-time transactions:

All deposits must be made from a payment method registered in your own name. Deposits from third-party payment methods will not be processed and will be returned, subject to any processing fees that may be charged by the payment provider.

Withdrawals from your 1bext account are subject to the following conditions, which must be met before a withdrawal request can be processed:

1. Identity verification (KYC) must be completed before your first withdrawal or when requested by the compliance team.
2. Any bonus wagering requirements associated with the balance you wish to withdraw must be fully met.
3. Withdrawals may only be made to the same payment method used for the deposit, or to a bank account in your own name.
4. The minimum withdrawal amount is MYR 50 for standard withdrawals, unless otherwise stated in a relevant promotion.

Daily and weekly withdrawal limits depend on your VIP tier. Gold VIP members and above enjoy higher withdrawal limits and priority processing. Full details on withdrawal limits by VIP tier are available on the VIP and Withdrawal ours.

1bext offers a wide range of bonuses and promotions from time to time. All bonuses are subject to wagering requirements (rollover) that are clearly stated in each promotional offer. The following are general principles that apply to all bonuses:

• Wagering requirements refers to the total wagering amount that must be reached before bonus funds (or winnings from bonus funds) can be withdrawn.
• For example, a MYR 100 bonus with a 10× wagering requirement means you need to place a total of MYR 1,000 in wagers before a withdrawal is permitted.
• The validity period of each bonus is stated in the respective offer. Bonuses not used within the validity period will expire automatically.
• Bonuses may only be used by the registered recipient and cannot be transferred to another account.
• 1bext reserves the right to void any bonus if there are signs of abuse or exploitation of the promotions system.

VIP Cashback received by members of the 1bext VIP program carries no wagering requirements and can be withdrawn directly or used for gameplay at your preference. This is one of the key advantages of the VIP program over standard bonuses.

All players are expected to conduct themselves responsibly and to respect fellow players and 1bext staff at all times. The following behaviors are strictly prohibited and may result in investigation or account closure:

• Using automation software, bots, or any third-party tools to play on your behalf.
• Exploiting software bugs or technical vulnerabilities on the platform for unfair advantage.
• Colluding with other players in games that are meant to be played individually in order to manipulate outcomes.
• Using offensive, threatening, or harassing language toward other players in the chat.
• Placing wagers that are clearly inconsistent with your normal playing patterns for the purpose of exploiting bonus terms.

All games at 1bext use an independently verified RNG (Random Number Generator). Game results are final and cannot be disputed on the grounds of "luck" alone. However, if you believe a technical error has affected the outcome, you may submit a complaint through the 1bext customer support channel.

1bext reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Fraud or attempted fraud, including the use of false information during registration or KYC.
• Self-exclusion at the user's own request.
• Requests from competent authorities or regulatory bodies.
• Inactive for 12 consecutive months with no login activity.

Users may also close their own account at any time by contacting the 1bext customer support team. Any remaining balance will be returned once all compliance checks are complete, provided there are no active wagering requirements outstanding at the time of closure.

If you feel you need help managing your gaming habits, we encourage you to use the self-exclusion feature available on the Responsible Gaming ours.

The 1bext platform is provided "as is" and we work hard to ensure platform availability at all times. However, we cannot guarantee that the platform will always be free from technical disruptions, maintenance, or circumstances beyond our control.

1bext will not be held liable for:

• Losses caused by internet or network service disruptions beyond 1bext's control.
• Loss of profits, data, or business opportunities resulting from unexpected platform disruptions.
• Betting decisions you make based on inaccurate information from third-party sources.
• Losses resulting from voluntary or accidental disclosure of your login credentials to third parties.

While we take all reasonable steps to protect the platform from security threats, users are also responsible for ensuring that the devices and internet connections they use are secure and free from malware.

1bext reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. However, we will make reasonable efforts to notify registered users via email or in-platform notices before significant changes take effect.

The "Updated" date at the top of this document reflects the date the latest terms take effect. Continued use of the 1bext platform after the amendment date constitutes acceptance of the revised terms.

If you have any questions or require clarification on any part of these terms and conditions, the 1bext customer support team is ready to assist you.

You can reach us via:

• Live Chat — available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
• Email — send your enquiry to [email protected] and we will respond within 24 working hours.

For more information about your data privacy, please read Privacy Policy ours. For guidance on responsible gaming and how to get help if needed, visit our Responsible Gaming ours. If you have questions about the withdrawal procedure, a complete guide is available on the Withdrawal.

For more general questions, you may also refer to our FAQ ours, which covers the most frequently asked questions by 1bext players.